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Where are the best places in the airport for aircraft spotting? Aircraft
Spotting is Closed Unfortunately,
due to the heightened security alert, aircraft spotting at
Can you tell me the airfare from Orlando to Timbuktu? Unfortunately the Aviation Authority cannot provide airfare information. You may review the Arrivals Schedule or Departures Schedule, but then we suggest you contact the airlines, a travel agent, or use an online reservation system to obtain seat availability and airfare information.
Can I get to an Airside Terminal (Gate Area) that I'm not departing from/arriving at? Only ticketed passengers are allowed through security and out to the Airside Terminals (Gate Areas), therefore you will only be allowed through the security checkpoint for the Airside Terminal (Gate Area) that you are departing from. However, due to the configuration of the airport, it is possible to access either Airsides 1 AND 3 (Gates 1-59) OR Airsides 2 AND 4 (Gates 60-129) once you have passed through your appropriate security checkpoint. Similarly on arrival, you may access either Airsides 1 AND 3 (Gates 1-59) OR Airsides 2 AND 4 (Gates 60-129) depending on your Airside of arrival, by switching AGTs (trains) in the main terminal. If you wish to access the other Airside Terminal, go directly to the other AGT (train) as soon as you disembark in the main terminal - do not go past the security checkpoint and out into the main terminal otherwise you will NOT be allowed back through security to access the other Airside Terminal.
Can I bring animal products/foodstuffs into the U.S.? The United States Department of Agriculture (USDA), Animal and Plant Health Inspection Service (APHIS), Veterinary Services (VS) regulates the importation of animals and animal-derived materials to ensure that exotic animal and poultry diseases are not introduced into the United States. For more information please see the APHIS web site at http://www.aphis.usda.gov/import_export/animals/animal_import/animal_imports_anproducts.shtml
How long before my flight should I arrive at the airport? The Greater Orlando Aviation Authority recommends arriving two hours before a domestic departure, or three hours before an international departure (or a domestic departure connecting to an international flight at another U.S. airport), but please check directly with your airline for specific recommendations.
Can I bring baby formula into the country? According to the US Department of Agriculture, the majority of milk products originating from countries affected with Foot and Mouth Diseases are prohibited; however, Plant Protection and Quarantine has been instructed to provide some exceptions including "Milk and milk products intended for use by infants or very young children are enterable (into the U.S.) if in a reasonable or small quantity for several days' use". For more information on this topic please visit the USDA Animal Product Manual website. The address is: http://www.aphis.usda.gov/ppq/manuals/pdf_files/APM_Chapters.htm For information specific to importation of milk and other dairy products in passenger baggage, please see: Importations of Milk and Other Diary Products on Page A - 1- 5: http://www.aphis.usda.gov/ppq/manuals/pdf_files/APM%20in%20PDF/A-A-Entry%20StatusFinal.pdf
Can I leave my bicycle at the airport? Yes. Bicycle racks are provided on the A-side of the main terminal, at the east end of the Ground Transportation Level (Level 1).
How can I find out if a flight has arrived? Please use our live flight information display, call 407-825-TIME (8463) or contact the airline directly to determine whether a specific flight has arrived.
Does
my child need an I.D. card? Children under 18 years of age usually do not require photo ID for domestic flights; however, as each airline has its own requirements, please contact your airline directly to confirm its ID requirement for minors. If you do need to obtain a photo ID for you or your child, they can be obtained from a number of suppliers including www.goipass.com.
Is there a chapel/church services inside the airport? Orlando International Airport has a chapel inside the main terminal, located just beyond the west security checkpoint (Gates 1-59), which can be accessed by any passenger holding a boarding pass. The chapel is open to all faiths, and Catholic mass is conducted every Sunday at 8:15am and 12:00pm.
How do I cross the terminal from Baggage Claim A to Baggage Claim B? Crossing the terminal from the "A" side to the "B" side (or vice versa) is most easily done on the Departures Level (Level 3) of the Main Terminal. If you have descended to the Arrivals/Baggage Claim Level (Level 2), you may return to the Departures Level (Level 3) with your baggage then walk the 525 feet from the "A" side to the "B" side (or vice versa).
Can I pick-up passengers without parking? Picking up passengers at the Arrivals/Baggage Claim Curb (Level 2) outside the main terminal is still permitted; however, vehicles may not be stationary in these locations unless actively loading/unloading passengers and/or baggage. Therefore please use the FREE! Cell Phone Lot and allow at least 20 minutes after aircraft arrival time (30 minutes if passenger has checked baggage) to allow for passengers to transfer to the main terminal, and exit the baggage claim area. To determine on which side of the terminal (A or B) your airline operates, please visit the Airlines page.
Where can I walk my dog while at the airport? Dogs are not permitted in Orlando International Airport unless they are either working dogs, or they are in a carrier approved for traveling onboard an aircraft. If your dog needs to be walked while at the airport, please proceed to the Ground Transportation Level (Level 1), and cross the road to the grassy area in front of the parking garage on either the A or B-side of the main terminal.
How do I find employment at the airport? Applications can now be accepted via , but must be submitted for specific job opportunities which are currently open, as stated in the Application Procedure, which can be found on the web site, along with our current job postings. The Greater Orlando Aviation Authority only recruits for the Aviation Authority, employment opportunities with the other organizations at Orlando International Airport, such as airlines, cleaners, concessions, parking, etc. are handled by each separate organization that must be contacted directly (see the Employment Guide for more details).
Can I meet passengers at the gate? Although only ticketed passengers are allowed through security and out to the airside terminals (gate areas), it is possible to have gate passes issued to non-travelers under certain circumstances. These are issued at the airline's discretion, so please go to your airline's ticket counter, provide a valid photo ID, and the airline will determine whether they are able to issue you a pass based on your particular circumstances.
Can I get a temporary handicapped parking permit while in Orlando? If you are in possession of a handicapped parking permit, you may obtain a temporary permit for use in Florida during your stay. Permits are issued by the Department of Highway Safety & Motor Vehicles from their Motor Vehicle Services offices. The closest office to the airport is located at 4576 South Semoran Boulevard, Orlando, Florida 32822, telephone number (407) 836-4145, and is open Monday - Friday 8:30-5:00. To obtain a permit, you must:
Where can I leave my luggage at the airport? Unfortunately, due to changes in federal security requirements, baggage lockers and baggage check facilities are no longer permitted inside U.S. airports.
Where is the best place to meet passengers arriving in Orlando? There are a number of places which are recommended for meeting arriving passengers:
Please see the Airport Terminal page or the Arrivals Walkthrough page of the web site to find these locations.
Where can I rent a cellular/mobile phone? Airport Wireless, in the North Walk Shops supply high-tech accessories, and may be contacted at (407) 825-6475, while some of the rental car agencies also offer cellular/mobile phone rental to their customers. Alternatively we suggest you contact the Orlando/Orange County Convention & Visitors Bureau who should be able to provide you with a list of local companies offering such a service.
How early does the airport open? The airport is open 24 hours per day; however, each airline sets its own hours of operation which is dictated by its flight schedule, therefore please contact your airline directly to determine how early you may check-in for a flight.
What requirements are there for traveling with a pet? Before traveling with a pet you should review the APHIS web site at http://www.aphis.usda.gov/animal_welfare/pet_travel/pet_travel.shtml. If you are importing pets from another state, please review the Florida Department of Agriculture and Consumer Services web site at http://www.doacs.state.fl.us/ai/faq/idcapbif_faq.shtml.
Will your security scanners damage my photographic film? The x-ray machines used to screen carry-on baggage at the passenger checkpoints should not damage film or equipment. However, the x-ray equipment used for screening checked baggage is more powerful and will damage your undeveloped film. You should remove all undeveloped film from your checked baggage and place it in your carry-on baggage. At the passenger security checkpoint, you should remove the following types of film from your carry-on baggage and ask for a hand inspection:
You may request a hand-inspection of any undeveloped film. The X-ray machine at the passenger security checkpoint will not affect undeveloped film under ASA/ISO 800. However, multiple X-ray inspections (more than 5 times) of the same roll of undeveloped film may cause damage. The machines used to screen your checked baggage or carry-on baggage will not affect digital camera images or film that has already been processed, slides, photo compact discs, or picture discs. Other Precautions
Photographic film information obtained from from the TSA Web Site or from Kodak
Where do I go to pick up my pet? Pets which are shipped rather than carried on-board the aircraft by a passenger are generally handled through the cargo facility for the airline, not in the passenger terminal, so please contact your airline or cargo handling company directly for details of where to drop-off/pick up your pet.
Where can I find about the Registered Traveler Program "CLEAR"? Orlando International Airport is the launch site for the private sector registered traveler program "CLEAR". Enrollment stations are located:
Is it possible to have Sales Tax refunded at the airport? According to the U.S. Customs and Border Protection web site (www.cbp.gov), foreign visitors to the United States frequently confuse the state sales tax with value-added tax (VAT). The state sales tax is a small tax on purchases or services, calculated at the time of purchase, which the individual states assess and which the U.S. federal government neither determines nor receives. VAT, on the other hand, is a national tax commonly applied in foreign countries that is included in the actual sales price of an item. The United States does not have a VAT, and the federal government cannot refund state sales taxes. Some states do not charge tax on items shipped out of state, therefore please ask about sales-tax policies in the state where you make your purchases.
To whom should I direct security-related comments? The Transportation Security Administration (TSA) is now responsible for security checkpoints at all U.S. airports, therefore all checkpoint security related comments should be directed to the TSA at TellTSA@www.tsa.gov, at 1-866-289-9673, or via its web site at www.tsa.gov
Is it possible to request assistance for elderly/minor/disabled passengers? Skycaps are available to assist passengers. Typical services include curbside check-in, carrying baggage, wheelchair assistance, etc. Please contact your particular airline to arrange for assistance from its skycaps. It is customary to tip skycaps a few dollars for service provided.
Where can I smoke inside the airport? As of July 1, 2003, in accordance with State law, Orlando International Airport became a non-smoking facility. For more details please see the Media Advisory
From which Terminal (A or B) do I pick up passengers? To determine on which side of the terminal (A or B) your airline operates, please visit the Airlines page.
What can I do while waiting for a flight? Orlando International Airport offers many ways to pass the time while waiting for your flight. In addition to the numerous shops, restaurants and bars in the main terminal and airside terminal buildings, the hotel atrium in the main terminal provides a very pleasant "city park" atmosphere where you can sit and watch the world go by. The terminal top parking garage is also one of the highest points around, and provides excellent views of the airfield, downtown Orlando, and the attractions, including the nightly fireworks displays, and occasional space shuttle launches. How
far do I have to walk through the airport? Golf carts are not
available for transporting passengers. In the Main Terminal passengers
may use the elevators, escalators and moving walkways to minimize walking
distances. The roll-on/roll-off AGT (train) then transports passengers
between the Main Terminal and the Airside Terminals (Gates Areas). The
minimum and maximum walking distance (in feet) on each airside are as
follows:
How do I arrange for a wheelchair to carry me to/from my plane? If you require a wheelchair, please contact your airline in advance and they should be able to provide a wheelchair for your use within the airport. If you require one for the duration of her stay, please email the Orlando/Orange County Convention & Visitors Bureau or visit their web site. They should be able to provide you with a list of companies offering such a service.
Which airport is the closest airport to Orlando?
Does the airport have wireless internet (wi-fi) access? Wireless internet access (wi-fi) is available in all public areas of the airport and is provided free of charge. These Access Points provided by the Greater Orlando Aviation Authority (GOAA) use the SSID "Internet". Other access points and peer-to-peer connections which may be listed as available networks are not provided by GOAA. Cellular/PCS wireless is also available from AT&T, Cingular, Sprint, T-Mobile and Verizon. Nextel has declined the opportunity to participate. Currently there are several kiosks which offer travelers internet connections, in addition to the standard dial service offered by the phone company via the RJ-11 jacks in the pay phones.
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